노보텔 푸켓 리조트 4성

고객 평점 (ALL 평가) 4.5/5 786 리뷰

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호텔설명

호텔 추가 정보

  • 바다가 바라보이는 3층으로 이어진 아름다운 수영장

  • 해변에서 불과 몇 분 거리인 이상적인 위치

  • 호텔 전체에서 무료 WIFI 무선 인터넷 사용 가능

  • 도심까지 운행되는 편리한 무료 셔틀 버스

  • 독특한 식음료 패키지인 독특한 마이키즈 및 마이글래스로 자녀들과 즐거운 추억을 만드세요.

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호텔 위치

노보텔 푸켓 리조트

Patong Beach Road, PATONG, KATHU
83150 푸켓
태국

GPS:7.907879, 98.297639

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  786 리뷰

TripAdvisor 평가  4.5/5  5,655 리뷰

2025으뜸 시설

Serious Safety Concerns

트립어드바이저 평점 1.0/5

Jaspreet S TripAdvisor 인증 리뷰

During my stay at Novotel Phuket in May 2025, my six-year-old son suffered a serious accident when he bumped into the glass door leading to the poolside. The door shattered into large shards, causing severe cuts that required plastic surgery. We had to stay in the hospital for two days, incurring THB 150,000 in medical expenses. While the hotel provided immediate assistance, the lack of toughened safety glass raises serious concerns. Despite reporting the issue, we await a resolution. I urge travelers to check safety measures, as no family should endure such distress on vacation. Novotel must take corrective action.

Dear Mr. Singh, First and foremost, please accept our sincere apologies for the incident involving your child during your stay with us. We take such matters very seriously and are currently looking into the situation. Our team will be reaching out to you via email shortly to address your concerns in detail and provide further assistance. Thank you for understanding. Best regards, Kath Guanco Guest Experience Manager

My opinion

트립어드바이저 평점 4.0/5

Cramer_12 TripAdvisor 인증 리뷰

The resort has fabulous views from most parts of the resort, bed and room was fine, breakfast was ok made much better by the fresh egg station, pool and pool bar were good and location was good with one big exception which will now be in my negatives for Novotel Phuket Resort. We landed quite late so once we arrived we looked at the views and went straight to bed, then to our shock we were woken at 4;32am by the call to prayer blaring from the speakers of the nearby muslin mosques, we hoped this was a once off as we had read a lot of reviews for Novotel Phuket Resort with no mention of this at all but unfortunately we found ourselves awake every morning 4:30-5am listening to the call to prayer. Had we read a review or were informed of this happening about this resort/area it would have seriously changed our decision making whilst putting together our trip. Because we read reviews about Novotel Phuket Resort we knew a lot of people said that the resort was full of Indian travellers which we had no problem with until on our first visit to buffet breakfast it was 40% Indian adults 40-50% Indian Children and we were a bit shocked with everyone’s touching and handling the food in a buffet environment. For most of our 9 night stay we were going to breakfast at 6:30am before the people with no idea of personal space and touchy fingers arrived after a coffee on the balcony taking in our beautiful view after being woken up by the call to prayer speakers at 4:30am. We hoped to have a game or two of tennis on our stay but they are unusable and shouldn’t even be in their advertising. The workers in the resort were all wonderful and we found it helpful to learn some Thai as their English wasn’t great.

Dear Cramer, We appreciate you taking the time to provide us with thorough feedback about your most recent visit to the Novotel Phuket Resort. We sincerely appreciate your positive comments regarding our breakfast egg station, pool, pool bar, amazing views, and friendly staff. We sincerely apologize for the disturbance caused by the nearby mosque. We understand how it impacted your rest. Your comments will certainly help us improve our guest information to set clearer expectations for future guests. Regarding your observations during breakfast, we aim to provide a welcoming environment for all our guests and appreciate your perspective. We will continue to look into maintaining a comfortable and hygienic dining experience for everyone. We also apologize that the tennis courts did not meet your expectations. We will review their condition and ensure that our advertising accurately reflects the facilities available. Thank you again for your feedback and for choosing Novotel Phuket Resort. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, Kath Guanco Guest Experience Manager

Five stars

트립어드바이저 평점 5.0/5

kanika b TripAdvisor 인증 리뷰

Great staff ambience food and hospitality Special thanks to kids party team- Tok Bank Beat Four Few Arya Ayu Pang They were amazing and made our stay so comfortable. Kids enjoyed company . Rooms were comfortable with great amenities . Location was central with Indian food available at restaurant.

Dear Kanika, Thank you so much for your glowing five-star review! We’re delighted to hear you enjoyed the ambience, food, and hospitality throughout your stay. A special thank you for recognizing our amazing kids' party team — Tok, Bank, Beat, Four, Few, Arya, Ayu, and Pang will be thrilled to know they made such a positive impact on your family’s experience. It’s always our goal to ensure both parents and children feel welcome and cared for. We’re also happy to hear that you found the rooms comfortable, enjoyed the amenities, and appreciated the convenience of our central location and the Indian food options available. We look forward to welcoming you and your family back to Novotel Phuket Resort for another memorable stay! Best regards, Kath Guanco Guest Experience Manager

Excellent service

트립어드바이저 평점 5.0/5

646marcusn TripAdvisor 인증 리뷰

Kids did Kickboxing every morning with Beat and Pang. They were so friendly, patient and accommodating. They also welcomed the kids at poolside activities making it a much more enjoyable experience for us. Great work, thanks boys!!!.....

Dear Marcus, Thank you for your wonderful feedback! We're so pleased to hear that your kids enjoyed the morning kickboxing sessions with Beat and Pang. They truly enjoy working with children and will be thrilled to know they made such a positive impact on your family's experience. We’re also glad the poolside activities added to your stay — creating fun and memorable moments for families is what we love to do most. Thanks again for your kind words, and we hope to welcome you all back to Novotel Phuket Resort very soon! Best regards, Kath Guanco Guest Experience Manager

Best stay

트립어드바이저 평점 5.0/5

sarah A TripAdvisor 인증 리뷰

I really loved the stay the kids party was amazing the staff tok, beat, four, bank, pang, few, ayv, arya were the best my kids loved it and we won ice cream حبيت الفندق الريوق معتاد مافي شي يديد او غريب بيض و بينز و بانكيك و اشياء اسيوية و الحلو انه جدا جدا لطيفين مع الاطفال و الحفله مالت الاطفال تينن حبوها عيالي وايد ساعه كامله ماهدوهم و عطوهم بسكوت و فرايز و عصاير

Dear Sarah, Thank you so much for your lovely review! We're delighted to hear that you and your family had the best stay with us. It’s wonderful to know the kids’ party was a highlight and that our team — Tok, Beat, Four, Bank, Pang, Few, Ayv, and Arya — made it extra special. We’ll be sure to pass along your kind words to them! We’re also happy to hear your children enjoyed the treats and activities — their joy means everything to us. And thank you for your feedback on the breakfast; we’re always looking for ways to improve and bring more variety. Best regards, Kath Guanco Guest Experience Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 803 리뷰 9.2/10 위치
  • 1,076 리뷰 8.2/10 객실
  • 1,285 리뷰 8.7/10 서비스
  • 14 리뷰 6.6/10 인터넷 가격
  • 494 리뷰 8/10 조식
  • 379 리뷰 7.1/10 편의 시설
  • 339 리뷰 7/10 청결도
  • 70 리뷰 8.4/10 웰니스 센터

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