Novotel Munich City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,283 reviews

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Description

Hotel extras

  • Young, motivated and dynamic hotel team

  • Centrally located and ideal connection to public transport and airport

  • THE FLAVE restaurant featuring international cuisine and snacks

  • Spacious wellness area with pool and sauna (4 to 11 p.m.)

  • Conference center: GREAT Meetings concept by Novotel

Our accommodation(s)

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Hotel location

Novotel Munich City

Hochstrasse 11, Bayern
81669 MUNICH
Germany

GPS:48.129516, 11.58865

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE FLAVE

At THE FLAVE, everything revolves around Munichs Viktualienmarkt. Every day, we can offer you a varied and fresh market selection. From light, tasty snacks to hearty, filling meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,283 reviews

TripAdvisor Rating  4.1/5  3,544 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Maude B. Solo - Confirmed reviews ALL

L'accueil était très sympathique. La chambre spacieuse et confortable et la literie de bonne qualité.

Dear Ms B., Thank you for taking the time to review your stay at Novotel München City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room and the bed. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 5.0/5

Daphne C. Business - Confirmed reviews ALL

Really nice hotel. Lovely rooms. Great breakfast. Also really good location to go walking round the sights

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel München City. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on our rooms, the breakfast and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Steffen A. Families - Confirmed reviews ALL

Super Hotel. Check In freundlich, Frühstück sehr gut und lecker. Zimmer mit Teppich nicht mehr modern und der Zeit entsprechend.

Sehr geehrter Herr A., es freut mich sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Novotel München City zu bewerten. Besten Dank dafür und für die gute Bewertung, das Lob für Check-in und Frühstücksbuffet - und natürlich auch für die konstruktive Kritik bzgl. der Zimmerausstattung, die ich selbstverständlich intern besprechen werde. Erlauben Sie mir bitte, dass ich mich aufrichtig für die entstandenen Unannehmlichkeiten entschuldige. Über Ihre ansonsten lobenden Worte und die guten Noten freuen wir uns sehr. Ich werde sie gerne an die betreffenden Mitarbeiter weiterleiten. Denn: Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, Belohnung und Motivation zugleich. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit den besten Grüßen, Ihr Rafael D. Fröhlich General Manager

Customer review rating 4.5/5

Kwong T. L. Business - Confirmed reviews ALL

Everywhere is clean and tidy, very comfortable room. Only issue is the hot water supply is not stable, water is sometimes hot and sometimes cool during shower

Dear Mr L., I am very pleased that you took the time T. review your visit with us at Novotel München City. Thank you for your positive review, the praise for the room and the cleanliness, and also for your critique regarding your shower. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had T. deal with. We really appreciate your positive words in other aspects and are more than happy T. pass them along T. the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts T. provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love T. welcome you back. Best regards, Rafael D. Fröhlich General Manager

Customer review rating 4.0/5

Sandrine M. Families - Confirmed reviews ALL

Nous étions en famille et avons réservé 3 chambres Tout était parfait sauf les oreillers

Dear Ms M., I am very pleased that you took the time to review your visit with us at Novotel München City. Thank you for your positive review, the praise for the location, and also for your critique regarding our pillows. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your good marks in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Rafael D. Fröhlich General Manager

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Other web-users rate our hotel

  • 1,988 reviews 9.2/10 Location
  • 2,493 reviews 6.8/10 Room
  • 2,174 reviews 8.7/10 Service
  • 126 reviews 5.3/10 WiFi
  • 1,686 reviews 9/10 Breakfast
  • 919 reviews 8/10 Cleanliness
  • 591 reviews 5.4/10 Pool
  • 570 reviews 3.7/10 Value

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