Sofitel Леджент Гранд Амстердам 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 2 486

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Sofitel Леджент Гранд Амстердам

Oudezijds Voorburgwal 197
1012 EX АМСТЕРДАМ
Нидерланды

GPS:52.371132, 4.89531

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 2 486

Рейтинг TripAdvisor  4.7/5  Отзывов: 3 897

Сертификат качества 2025

Brilliant hotel; well located

Примечание: Tripadvisor 5.0/5

robync576 Реальные отзывы TripAdvisor

I arrived after a long holiday and immediately felt the 'Sofitel' difference at this hotel - amazing staff, luxury touches and total relaxation. The room was generous and beautifully appointed, and most importantly the bed was 'cloud' soft. They were able to accommodate a late checkout on my last day, as well as organise and advise on how to get places that I wanted to see. Nothing was a problem and I felt 100% comfortable from the minute I arrived. Thanks for a wonderful stay.

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us. It is truly rewarding for our team to know that we succeeded in making your stay enjoyable. It means a lot to know that our team, thoughtful touches, and relaxing atmosphere made such a positive impression after your long travels. We are glad our team could assist you in making the most of your time in Amsterdam, and we hope to have the pleasure of welcoming you back to Sofitel Legend The Grand Amsterdam in the future for another memorable experience.

Great hotel in a great location

Примечание: Tripadvisor 5.0/5

edd J Couples - Реальные отзывы TripAdvisor

Very nice hotel in the heart of Amsterdam, great central location and surprisingly quiet. Bed was very comfortable. Helpful and friendly staff ensured we had an easy check-in and stay. Hotel and room amenities very good with room cleaned/ topped up twice a day.

Thank you for choosing Sofitel Legend The Grand Amsterdam and for taking the time to share such thoughtful feedback. We are delighted to hear that you enjoyed the balance of our central location with the peaceful atmosphere within the hotel. It is also wonderful to know that our comfortable Sofitel MyBed™ and attentive service contributed to a seamless and relaxing stay. Your kind words mean a great deal to us, and we look forward to welcoming you back to The Grand on your next visit to Amsterdam.

The most professional and most thoughtful people

Примечание: Tripadvisor 5.0/5

David G Реальные отзывы TripAdvisor

The hotel is ideally situated in the centre of Amsterdam in a beautiful historic building. The people working at the hotel are not only very professional, but also very thoughtful and kind. I won't single out individuals, but staying at this wonderful hotel, and the kindnesses that we have received here, have made us very happy. We are looking forward to the planned renovation, but really the people are the hotel's greatest asset. Can't wait to return.

Thank you so much for your heartfelt and generous review. We are truly honored by your kind words about our team and delighted to hear that their professionalism and thoughtfulness made such a positive impact on your stay. We will certainly share your kind words with the team as recognition for their excellent service. We look forward to welcoming you back to Sofitel Legend The Grand Amsterdam on your next trip to the city.

Perfect place to stay in Amsterdam

Примечание: Tripadvisor 5.0/5

TravelFreakSonu Couples - Реальные отзывы TripAdvisor

It was an awesome experience. It is one of the best place to stay in Amsterdam. We thoroughly enjoyed it. Rooms are spacious fitted with the best amenities. It has a luxury class that we were looking for. Can’t wait for the next time. Highly recommended to couples and families.

Thank you so much for your kind words! We are delighted to hear that you enjoyed a truly exceptional stay and found our rooms both spacious and luxuriously appointed. Your recommendation means a great deal to us, and we eagerly look forward to welcoming you back for another unforgettable experience at Sofitel Legend The Grand Amsterdam!

A Refined Stay with Minor Hiccups

Примечание: Tripadvisor 5.0/5

AlexisPinzon Реальные отзывы TripAdvisor

I stayed at Sofitel Legend The Grand Amsterdam for nearly a full week during my Eurotrip in March, booking through the Visa Luxury Hotel Collection, which granted me benefits such as daily breakfast, late check-out, and a $100 USD property credit. Location and Peacefulness: The hotel is perfectly located in a lively corner of Amsterdam, surrounded by tourist attractions and shops. While convenient, it can get noisy, especially for light sleepers. Fortunately, my room faced the inner garden, which provided a much quieter environment. I actually preferred this room over a canal-view room due to the reduced street noise, and I recommend garden-facing rooms for those sensitive to sound. Room and Comfort: Although there was no upgrade available, I was very satisfied with the original room. It wasn’t overly spacious, but well laid out and comfortable. The bathroom was quite large for two people, even if the room itself didn’t feature a jacuzzi (only available in suites). The bedding was exceptionally soft and comfortable, though the pillows were too soft for my liking. Upon request, a firmer pillow was provided, which was appreciated. Guest Service and Benefits: There was a miscommunication regarding the $100 property credit. We were initially told it could be used for the tray charge when requesting in-room breakfast. However, on the last day, a different front desk staff member informed us this wasn’t the case. Thankfully, after expressing our concern, the charge was removed and the credit applied. This inconsistency suggests that front desk staff could benefit from clearer internal communication regarding program benefits. Breakfast and Service: Breakfast was the weakest point of our experience. Despite the food being high quality—both at breakfast and during the one dinner we ordered via room service—the dining area was clearly understaffed. During all three visits, we found ourselves having to actively seek staff assistance just to place orders or get basic items like water. This level of service felt below the five-star standard, especially when compared to brands like the Mandarin Oriental. Final Thoughts: The Grand offers a refined and elegant stay with a prime location. However, it could improve in areas like consistent guest communication and breakfast service. I still recommend it—especially if you request a room facing the garden for a more tranquil experience.I stayed at Sofitel Legend The Grand Amsterdam for nearly a full week during my Eurotrip in March, booking through the Visa Luxury Hotel Collection, which granted me benefits such as daily breakfast, late check-out, and a $100 USD property credit. Location and Peacefulness: The hotel is perfectly located in a lively corner of Amsterdam, surrounded by tourist attractions and shops. While convenient, it can get noisy, especially for light sleepers. Fortunately, my room faced the inner garden, which provided a much quieter environment. I actually preferred this room over a canal-view room due to the reduced street noise, and I recommend garden-facing rooms for those sensitive to sound. Room and Comfort: Although there was no upgrade available, I was very satisfied with the original room. It wasn’t overly spacious, but well laid out and comfortable. The bathroom was quite large for two people, even if the room itself didn’t feature a jacuzzi (only available in suites). The bedding was exceptionally soft and comfortable, though the pillows were too soft for my liking. Upon request, a firmer pillow was provided, which was appreciated. Guest Service and Benefits: There was a miscommunication regarding the $100 property credit. We were initially told it could be used for the tray charge when requesting in-room breakfast. However, on the last day, a different front desk staff member informed us this wasn’t the case. Thankfully, after expressing our concern, the charge was removed and the credit applied. This inconsistency suggests that front desk staff could benefit from clearer internal communication regarding program benefits. Breakfast and Service: Breakfast was the weakest point of our experience. Despite the food being high quality—both at breakfast and during the one dinner we ordered via room service—the dining area was clearly understaffed. During all three visits, we found ourselves having to actively seek staff assistance just to place orders or get basic items like water. This level of service felt below the five-star standard, especially when compared to brands like the Mandarin Oriental. Final Thoughts: The Grand offers a refined and elegant stay with a prime location. However, it could improve in areas like consistent guest communication and breakfast service. I still recommend it—especially if you request a room facing the garden for a more tranquil experience.

Thank you for sharing such a detailed and thoughtful review of your recent stay at Sofitel Legend The Grand Amsterdam. We truly appreciate your recognition of our prime location, elegant ambiance, and comfortable accommodation. We are glad to hear you enjoyed the tranquility of the garden-facing room and that our team was able to promptly provide a firmer pillow to suit your preference. We sincerely apologize for the confusion regarding the $100 property credit and for any inconvenience this may have caused. Your feedback highlights the importance of clear and consistent communication. Regarding breakfast service, we regret that it did not meet your expectations and appreciate your honest comments. We have addressed these points internally to improve the experience for all future guests. Thank you again for your constructive feedback and for recommending The Grand. We look forward to welcoming you back on your next visit to Amsterdam and providing an even more refined and flawless stay.

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